Privacy and cookies

Last updated: September 2026

Who we are

URU Advertising Agency ("URU", "we") is based in Pretoria East, Zwartkoppies, Gauteng 0081. We process personal information in line with the Protection of Personal Information Act (POPIA). Our information officer is Troy Mathebe, reachable at info@uruadvertising.co.za.

What we collect

Details you give us through our forms, WhatsApp, email or booking pages, such as your name, business name, phone number, email and what you need help with.
Website usage data collected by cookies, such as pages visited, device type, approximate location and which ad or link brought you here.

Why we use it

To reply to your enquiry, book calls and deliver the work you ask for.
To keep a record of our conversations in our CRM so we can follow up properly.
To understand how our website and ads perform and improve them.
To send our marketing email, only if you subscribed. Every email has an unsubscribe link.

We don't sell your personal information.

Cookies we use

Google Analytics: measures visits and how people use the site.
Meta Pixel: measures results from our Facebook and Instagram ads.
Metricool: measures traffic from our social media.

You can accept or decline these cookies in the notice on our homepage. If you decline, we switch off ad and analytics tracking for your browser. You can change your choice here:

Who we share it with

Only the service providers that help us run the business, such as our CRM, Google Workspace, Meta and our website host. They may store data outside South Africa, and we only use providers with reasonable data protection in place.

How long we keep it

We keep enquiry and client records for as long as we need them to work with you and to meet legal and tax requirements, then delete them.

Your rights

You can ask to see, correct or delete the personal information we hold about you, or ask us to stop contacting you, by emailing info@uruadvertising.co.za. You can also complain to the Information Regulator at inforegulator.org.za.